Category: Practice Management

The word cadence has to do with rhythm, the rhythm of sounds in nature, of music, of a person’s voice. In exercise, we recognise cadence as the rhythm of a runner or cyclist; the “happy cadence” described by my physiotherapist as the pace at which I’m not damaging myself and can carry on running or…
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Thankfully, I’m not one of them (my kids at that point say “er Dad, that’s disgusting”) but I suggest that more people are likely to read at least the start of this post as a result of the headline than would have if it had read: British Dental Conference and Dentistry Show 2018 The moral…
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1. The Dance Over the years I have often been asked “can you fix my team?” and constantly reply with a Steve Covey quote – “if there is a problem with your team, the problem is you.” That sounds a bit “blame ridden” and also seems to offer a full dispensation to team members who…
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Here’s an interesting extract from a client email received yesterday: Chris you should create an Academy and train managers to become SH1T hot managers for dentists like myself to recruit That, given my schedule and commitments, is unlikely to happen any time soon but it does highlight a problem that needs a solution and, hence,…
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Here’s today’s blog, somewhat later than usual as I’m in “catch up” mode after working all weekend at The Spring Client Retreat (which was extremely interesting and inspirational). Yesterday, during my train ride home from London to Manchester, I reviewed and answered most of this week’s crop of weekly reports from Owners and Managers. I’m…
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Extreme Business 2018 London workshop done and my 47 delegates are sent home with spreadsheets, handouts and their heads buzzing with numbers. I invested quite some time at the start of the day in asking for feedback on Q1 of 2018 – always a chance to feel the pulse of the client base and get…
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I’ve recently been reviewing some client data that proves you can double the average daily production of a Principal over a 36-month period. To be specific, from £1,500 per day to £3,000 per day in a general dental practice that markets direct to the public. I said Principal, not dentist – because it’s the Principals…
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Recruitment of dentists (and its knock-on effects) is creating the highest level of disruption in the marketplace right now. There is a growing shortage of clinical recruits (experienced or otherwise) as a result of: the voluntary repatriation of overseas dentists; the unwillingness of others from overseas to replace them and the declining numbers of dental…
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