Category: General

The photograph you are looking at is the 1944 desk diary used by ElizabethNorman to record her daily “to do” lists. Elizabeth worked in the “Future Operations Planning” department of Churchill’s War Rooms from 1942 to 1944. The entry we are looking at is from “D-Day” – 6th June 1944 – the Allies were invading
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On disruption The unconfirmed news from last week’s British Orthodontic Society annual conference that 2/3rds of the members had failed with their NHS tenders, if true, will have a hugely disruptive effect on the whole British dental market – the ripples spread beyond the world of braces. At my Extreme Business workshops this week, we
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Every year that goes by there is more to do. There are more plates to spin and it’s getting harder to run up and down the row of plates and keep them spinning. Just when you think you’ve got things under control at one end, you look down the row and there is a plate,
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Even though it’s Sunday and I’m very tired after 2 days of workshop delivery, who could possibly miss the world’s biggest fun run? 80,000 runners congregate in Sydney’s Central Business District this morning on a beautiful crisp, clear winter’s day, to raise huge sums for charity and stretch themselves physically. The event is open to
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Back bright and early at The Sheraton and straight into a groundhog day with the delegates.Today’s agenda: Day Two The Patient Experience Session A complete overview of your patient experience to ensure that you are delivering customer service that will generate positive reviews and recommendations. • First digital contact – making it engaging and easy
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To sleep for 10 hours is a rare pleasure for any of us nowadays and I have to say that my Meriton Suites apartment is an extremely pleasant place in which to rest and recuperate from the long journey here. I’ve decided that it’s business as usual before and after my workshops and so The
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This area of Sydney – Zetland – seems to be a collection of steel and glass residential tower blocks, housing a population of Millennials who clearly don’t believe in cooking at home. Admittedly, as my body clock has been cast adrift from it’s usually predictable mooring, I find myself dining at 17:30 in Lucio Pizzeria,
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