Category: Conversation

Not long now until the BDIA Showcase 2017 at Birmingham’s NEC and I’m really looking forward to the 3 days this year. The Showcase offers a welcome opportunity to connect with “the trade”, find out what’s around the corner in dental support services and feel the pulse of the profession. I’m anticipating some interesting conversations…
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The main purpose of a daily huddle is to identify those patients coming to the end of a course of (probably cosmetic) treatment (EOT) and who are emotionally primed to become advocates for your practice. This morning I’m offering a free download called “The End of Treatment Protocol” – a simple reminder and checklist of…
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There comes a moment in personal or business development when we PIVOT. At that moment, the course changes in a fundamentally new direction. The old rules become history. The new rules become your bigger future. For my clients there are numerous examples of PIVOTal decisions: to finally leave the NHS and offer an independent solution…
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So there I was, feeling a little sorry for myself because this week is a series of 05:00 alarm calls and 22:00 hotel arrivals, dashing up and down the country to meet clients and speak at 3 conferences. Then I asked yesterday evening’s cab driver (from The Village Hotel in Morley, Leeds to Dewsbury station)…
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During a long conversation with a trusted friend I was asked two questions: What fascinates me the most? What makes people tick The application of technology in our daily lives The Business of Dentistry Creating content that helps people to evolve How social media is changing the way we live Learning to be a better…
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