Category: Business

The blog is back – thank you for your patience as we have switched hosting for the web site in the last week. Having said that, I think the person who has missed the blog the most is me, as it has interrupted my normal morning ritual and I’ve really missed it. My weekend was
Read More

7 Shares

There’s an important difference between urgency and impact: Urgency – I need to work more clinical hours so that we can see patients before Xmas;Impact – I need to recruit more clinicians so that we can see more patients in less waiting time. Urgency – our practice manager will have to spend the day on
Read More

4 Shares

It’s rare that I single out individual practices for praise in this blog but I feel compelled so to do after my visit to Chichester yesterday. I posted on Facebook last night but decided to repeat here this morning – so that you don’t miss an excellent web site and an innovative process for patient
Read More

27 Shares

I was approached during the BDIA Dental Showcase by no less than four individuals (in one day) who explained to me that they had funding in place and intended to “buy practices with a view to creating a micro-corporate that will be sold in 5 years.” The great thing about Showcase is that I can
Read More

19 Shares

I was recently looking through one of my client’s average daily production figures and the change we have seen over the last 2 years. He is the Principal of a small family-owned practice in a rural area, providing a range of private treatment options – a membership plan and fee per item treatment as required.
Read More

11 Shares

This evening I’ll be in York, speaking at a North Yorkshire LDC meeting on the subject of “Delivering clinical care and customer service in a 21st Century environment.” Ian Gordon tells me that sign-ups have been good and, although one can never predict, it may be a full room later today. Many of my clients
Read More

1 Shares

On disruption The unconfirmed news from last week’s British Orthodontic Society annual conference that 2/3rds of the members had failed with their NHS tenders, if true, will have a hugely disruptive effect on the whole British dental market – the ripples spread beyond the world of braces. At my Extreme Business workshops this week, we
Read More

6 Shares

A lightbulb moment yesterday, whilst in conversation with my business coach, Rachel Turner (by the way, you know you are getting your money’s worth from your business coach when that happens). You see, I have a couple of projects on at the moment that can have a huge impact on my future business BUT I’m
Read More

9 Shares

There is something very therapeutic about having a good clear-out. Over the weekend, we vacated the ground floor (lounge and dining room with connecting french windows) in preparation for Phil The Decorator, who will be arriving at 08:00 this morning. It’s effectively going to be a lick of paint, as you might say. There will
Read More

6 Shares