Chris Barrow’s Blog

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  • Chris Barrow
    • My Personal Brand Statement
    • Personal and professional mission statements
    • Speakers bio – Chris Barrow
    • The master in the art of living
    • Contact Chris
    • Dealing with negative feedback
    • Confidentiality Policy
  • Finance
    • How do you set rates of pay?
    • The cost of cancellations and FTA’s for hygiene appointments
    • The cost of cancelled appointments
    • The fourth step in gaining financial control of your practice and your life – profit and cash flow
    • The first steps in gaining financial control of your practice and your life – The spreadsheet
    • The third step in gaining financial control of your practice and your life – associate profitability
    • The second step in gaining financial control of your practice and your life – professional budgets
    • The fifth step in gaining control of your practice and your life – “what if” games
  • Business and Clinical
    • The 9 characteristics of an effective dental leader
    • 12 Predictions for the future of dentistry
    • The 12 greatest lessons I’ve ever learned
    • Implant terms and conditions
  • Marketing
    • The Top 6 rules for developing Strategic Alliance Partnerships
    • What do to about a gappy appointment book
    • Asking for patient referrals
    • Encouraging recommendations from patients
    • Grading patients in rural communities
    • Great dental web sites
    • Employee benefits dentistry – a pre-approach letter
    • Employee benefits dentistry – a proposal
    • Dental marketing examples
      • Sonya Hamill mini-business card
    • Draft letter to potential Strategic Alliance partners – VIP client evening
  • Team Building
    • The role of the hygienist
    • The 9 ‘ates of building a championship support team
    • The top 10 tips for employing your next practice manager
    • The Age of the Dental Therapist
    • Interview questions
    • Perfect Job Adverts
    • The Business Manager job description
    • Draft associate contract
    • Business manager recruitment letter
    • The Dental Business Manager – specification
    • Keeping Track of Absences
  • Operational Control
    • Zoning the appointment book
  • Customer Service
    • Conflict Resolution – dealing with difficult patients
    • Children and dentistry
    • The top 10 tips for a Patient Journey Champion
    • The Smile Check
    • The Great Christmas Holiday Debate
    • The Smile Check for hygienists
    • The end of treatment letter
    • Promises and expectations
    • The Patient Journey – starting from scratch
    • The Welcome Pack letter – to existing patients
    • Reactivating dormant patients
    • Letter to transfer maintenance away from the principal
    • The Top 10 FAQ’s at reception

My Personal Brand Statement

Chris is a knowledgeable expert who offers practical business logic, relevant, effective, proven ideas and a serious depth of character.

An original, independent thinker, he is a non-conformist who continually seeks out new horizons to explore, challenges to resolve, boundaries to push, rules to break and odds to beat.

Direct and decisive, Chris reaches conclusions rapidly, with minimal information.

When he doesn’t immediately get productive, efficient results, he perseveres, testing new ideas and learning from his findings.

Chris’s ability to spontaneously innovate, strategize and analyze enables him to quickly resolve the most perplexing problems.

Strong willed, assertive and determined, Chris delights in fixing, rekindling and bringing things (and people) back to life.

An effective and efficient communicator, Chris keeps everyone on point by identifying clear goals and focusing on priorities.

Charismatic, energetic and dynamic, his counter-culture, “tough love” approach gives everything he presents a unique appeal.

A polished and entertaining speaker, his strong presence gives him exceptional control of the room.

Chris’s style is casual, open, authentic and adaptable.

A natural leader and big picture thinker, he is easy to speak with, delightfully warm, funny and caring.

His endless jokes and wicked Mancunian wit ensure that there’s never a dull moment.

He walks his talk better than most, by sharing both his strengths and vulnerabilities.

Chris is committed to helping people succeed in their lives and businesses, in less time than it took him, and with greater ease.

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10 Responses to “My Personal Brand Statement”

  1. Julian Cotton says:
    April 14, 2008 at 8:53 am

    Hi Chris

    How are you….where are you? Was talking with Chris Saxton (my boss, again!) the other day and your name came up! Was also looking at an old referal card you helped me create years ago…so I googled you!

    Hope you are well…..if you want to get in touch you now have my email…..it would be good to catch up.

    Cheers

    Julian

  2. GRAHAM LECK says:
    December 3, 2008 at 11:55 pm

    Hi Chris
    Have tried finding e-mail adress to contact you, but without success. Have followed your blogs, ups and downs and ups over the past few years. Know you continue to strive to keep fit and thought you may be interested in Crossfit. They have a fantastic site full of all the info you would need on the type of functional fitness I feel we should all be striving to do, especially the older we get (www.crossfit.com). I am knocking on the door of 50 and have been re -invigorated by crossfit. They have a great community spirit, and as you travel about the country I’m sure you would be made very welcome at any of the crossfit affiliates in the UK to participate in the daily WOD, and experience a level of fitness and wellbeing most people will never experience.
    KInd Regards
    Graham and Lorraine
    Crossfit Dental

  3. Jonny Milar says:
    January 26, 2009 at 12:28 pm

    Hi Chris

    re: Incentives, new patients etc

    Hope you can give us a bit of advice re “incentives”.
    We are hoping to try and incentivise our referral card system- “pass this on to a friend and they’ll get £x off treatment / free check / M&S vouchers etc”.
    These would have “use before date” and “refferred by” fill-ins (so we can “thank” the referer too). What’s the best way to go re value of incentive? I’m a bit concerned re “free check-up” as they may just waste our time – or do they?
    Also, don’t want to say “send us your mates and we’ll pay you”, so the referer thank-you will not be offered as an incentive, but will exceed expectation etc when recieved
    What do you think of this as a concept and how would you pitch the incentive to a potential new patient?

    Thanks

    Jonny
    Hamilton Road Dental
    Bangor, N. Ireland

  4. Helen Franks says:
    February 25, 2009 at 3:07 pm

    Hi Chris

    I run a dental recruitment company and we are hosting a networking event Sunday 26th April at the Manchester Hilton Hotel (anyone interested in reserving tickets can contact me at Incorporated Medical Recruitment Ltd) We are having a business coaching theme along with alternative and holistic therapists on call for complimentary treatments too and would be delighted if you could come along as guest speaker. If you are interested please contact me and I can give you more details.
    Kind regards

  5. Chris says:
    February 25, 2009 at 10:54 pm

    Helen I’d be delighted – please contact me on 07713 644437

  6. Harry Sirha says:
    March 2, 2009 at 7:53 pm

    Chris – your talk at the S.O.E sponsored seminar was excellent. I was a first timer and I was really inspired by your sense of direction, motivation and above all -realism ! Keep it up!

  7. john lewis says:
    June 5, 2009 at 2:10 pm

    Hi chris
    Just a short note to thank you for turning my life around.When we first met i was plodding along in a rut as Richard Wilsons Associatein penrith. I went on your leadership course and it galvanised me into action.We moved this week into a purpose built state of the art practice, we are profitable, 30 new pts a month , onsite beautician etc. Richard is happier than I have ever known him, and I am having a ball.We may not have always seen eye to eye but I just wanted to say thanks,
    Call in if you are passing
    john lewis

  8. Chris says:
    June 7, 2009 at 9:47 am

    John

    A pleasure and thank you for the comment.

    I’d love to swing by and take a look….

  9. Marie says:
    July 16, 2009 at 9:43 am

    Hi Chris
    This is Marie from Westbury Park Dental Practice. please could you email me the phone number for the Whitening SmileStrips so that we can place an order Thanks

  10. Phil Roberts says:
    August 3, 2009 at 4:34 pm

    Dear Chris,

    I would just like to drop you a quick line to say a big thankyou for adding my companies name to your website – Nationwide Dental Construction Ltd. As a result we have recently produced an estimate for a dentist in Derby and have received the official order for the contract. I very much appreciate our inclusion on you website. Kind regards. Phil – Managing Director, NDC Ltd.

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