Chris Barrow’s Blog

All problems exist in the absence of a good conversation
  • Home
  • Chris Barrow
    • My Personal Brand Statement
    • Personal and professional mission statements
    • Speakers bio – Chris Barrow
    • The master in the art of living
    • Contact Chris
    • Confidentiality Policy
  • Finance
    • How do you set rates of pay?
    • The cost of cancellations and FTA’s for hygiene appointments
    • The cost of cancelled appointments
    • The fourth step in gaining financial control of your practice and your life – profit and cash flow
    • The first steps in gaining financial control of your practice and your life – The spreadsheet
    • The third step in gaining financial control of your practice and your life – associate profitability
    • The second step in gaining financial control of your practice and your life – professional budgets
    • The fifth step in gaining control of your practice and your life – “what if” games
  • Business
    • The 9 characteristics of an effective dental leader
    • 12 Predictions for the future of dentistry
    • The 12 greatest lessons I’ve ever learned
  • Marketing
    • The Top 6 rules for developing Strategic Alliance Partnerships
    • What do to about a gappy appointment book
    • Asking for patient referrals
    • Encouraging recommendations from patients
    • Grading patients in rural communities
    • Great dental web sites
    • Employee benefits dentistry – a pre-approach letter
    • Employee benefits dentistry – a proposal
    • Dental marketing examples
      • Sonya Hamill mini-business card
  • Team Building
    • The role of the hygienist
    • The 9 ‘ates of building a championship support team
    • The top 10 tips for employing your next practice manager
    • The Age of the Dental Therapist
    • Interview questions
    • Perfect Job Adverts
    • The Business Manager job description
    • Draft associate contract
    • Business manager recruitment letter
    • The Dental Business Manager – specification
  • Operational Control
    • Zoning the appointment book
  • Customer Service
    • Conflict Resolution – dealing with difficult patients
    • Children and dentistry
    • The top 10 tips for a Patient Journey Champion
    • The Smile Check
    • The Great Christmas Holiday Debate
    • The Smile Check for hygienists
    • The end of treatment letter
    • Promises and expectations
    • The Patient Journey – starting from scratch
    • The Welcome Pack letter – to existing patients
    • Reactivating dormant patients
    • Letter to transfer maintenance away from the principal

Chris Barrow

Since you're new to the CoachBarrow.com site, you may want to subscribe to my RSS feed. Thanks for visiting!

Here you can learn a little more about me professionally and personally.

I especially enjoyed the process of developing a personal brand statement in 2005 with Rosemary Davies-Janes , which I now use as an alternative to the boring CV.

The personal and professional mission statements were written in 1998 at a Franklin Covey workshop in San Fransico and have hardly changed a word since.

The Unique Ability® statement was developed whilst working as a client of The Strategic Coach® Inc in 2006.

This blog is a professional and personal sandpit in which I can explain how I feel about my own performance and behaviour and that of other individuals and organisations.

A place to think out loud and reflect on experiences.

The views expressed here are my own and not those of any business in which I have an interest.

It is an equal opportunity blog – you have an equal opportunity to agree or disagree with me. I ask you to defend my right to an opinion to the death as I would defend yours.

  • Contact Chris
  • My Personal Brand Statement
  • Personal and professional mission statements
  • Speakers bio – Chris Barrow
  • The master in the art of living
  • Confidentiality Policy

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Favourite blogs by dentists

  • Alex Jones – Penistone Dental Care
  • Chris O'Connor
  • David Cunningham – Spring Grove Clinic
  • David Horobin – Chapel Road Orthodontics
  • James Hamill – Blueapple Dental
  • John Chao – Alhambra Dental (USA)
  • Marcus Spry – Fresh Dental Care
  • Mark Hughes – Harley Street Dental Studio
  • Megan Hatfield – Wetherby Orthodontics
  • Nadim Majid – Lifestyle Dental
  • Ollie and Darsh
  • Rhod and Emma John – Absolute Dental
  • Richard Charon – St Mary's House
  • Richie Fretwell – Guidepost Dental
  • Simon Thackeray
  • The Dental Team
  • The team at Absolute Dental
  • Uchenna Okoye – London Smiling

Favourite dental web sites

  • Absolute Dental – Devon
  • Aesthetics
  • Ashby Dental
  • Ben Pearson Dentistry
  • Blueapple Dental
  • Bow Lane Dental – London City
  • Chapel Road Orthodontics – Bexleyheath
  • College Street Dental Practice
  • Dream Implant Clinic
  • Elmsleigh House Dental Clinic
  • Endo61
  • Fresh Dental Care
  • Harley Street Dental Studio
  • Jeremy Isaac – Port Talbot
  • Linden Dental Centre – Basingstoke
  • London Smiling
  • Maple House Orthodontics
  • Ollie and Darsh
  • Penistone Dental Care
  • Quality Orthodontics – Solihull
  • S10 Dental
  • Smile Essentials – Leicester
  • Spring Grove Clinic – Glasgow
  • Ten Dental – Clapham
  • Thaxted Dental Centre
  • The Courtyard Clinic
  • The Courtyard Huddersfield
  • The Orthodontic Centre – Cardiff
  • The Orthodontic Centre – Doncaster
  • The Smile Spa
  • Wendy Sandeman – Dorset
  • Wetherby Orthodontics
  • Whelby Healthcare – Essex
  • Yasmin George – Surrey

Favourite hotels

  • Hilton London Tower Bridge
  • Melia White House – Regents Park, London
  • Perantzada – Ithaca, Greece
  • Thorpe Park – Leeds

Favourite sites - other businesses

  • Face and Body Clinics
  • One Less Desk

Other training, consultancy and coaching services for dentists

  • Absolute Training
  • Base Creative
  • Blue Horizons
  • Cathy Johnson Design
  • Dental Design
  • Dental Design and Planning Consultants
  • Dental Focus Web Design
  • Designer Dental
  • Fooco – video on your website
  • Meredith Marketing
  • Nationwide Dental Construction Ltd
  • Suzy's Suite

Personal Favourites

  • Box of Crayons – Michael Bungay Stanier
  • Bridge 2 Aid Tanzania
  • Curry Leaves
  • Kimberly Black – my technology guru
  • Manchester United Football Club
  • Michael Myerscough – my personal coach
  • My essential personal assistant
  • Oliver Sweeney
  • Seth Godin’s blog
  • The Coolhunter
  • The Coolhunter – hot ideas
  • Wired Magazine
  • XE Currency Convertor

Professional Favourites

  • Action Plan Marketing – Robert Middleton
  • Chris Barrow articles in Dentistry Magazine
  • Dentistry Magazine
  • Evan Carmichael’s Mastermind Group blog
  • Integrated Dental Holdings

Recent Posts

  • Video spamming in Edinburgh
  • Slow and expensive
  • The tyranny of the “check up”
  • Eastman 360
  • Chris Barrow’s week of Twitters

Recent comments

  • james hamill on Join the Club
  • Derek on The question
  • Daniel on The question

Now Reading

Planned books:

  • The Siege Of Krishnapur by J.G. Farrell
  • 1415 – Henry V\’s Year of Glory by Ian Mortimer

Current books:

  • The Rapture

    The Rapture by Liz Jensen

Recent books:

  • Wolf Hall by Hilary Mantel
  • Under the Dome by Stephen King
  • The Magnetic North – notes from the Arctic Circle by Sara Wheeler
  • A Week in December by Sebastian Faulks
  • The Strain by Guillermo Del Toro

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