Chris Barrow’s Blog

All problems exist in the absence of a good conversation
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    • The cost of cancellations and FTA’s for hygiene appointments
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    • The first steps in gaining financial control of your practice and your life – The spreadsheet
    • The third step in gaining financial control of your practice and your life – associate profitability
    • The second step in gaining financial control of your practice and your life – professional budgets
    • The fifth step in gaining control of your practice and your life – “what if” games
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    • The 9 characteristics of an effective dental leader
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    • The Top 6 rules for developing Strategic Alliance Partnerships
    • What do to about a gappy appointment book
    • Asking for patient referrals
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    • Employee benefits dentistry – a pre-approach letter
    • Employee benefits dentistry – a proposal
    • Dental marketing examples
      • Sonya Hamill mini-business card
    • Draft letter to potential Strategic Alliance partners – VIP client evening
  • Team Building
    • The role of the hygienist
    • The 9 ‘ates of building a championship support team
    • The top 10 tips for employing your next practice manager
    • The Age of the Dental Therapist
    • Interview questions
    • Perfect Job Adverts
    • The Business Manager job description
    • Draft associate contract
    • Business manager recruitment letter
    • The Dental Business Manager – specification
    • Keeping Track of Absences
  • Operational Control
    • Zoning the appointment book
  • Customer Service
    • Conflict Resolution – dealing with difficult patients
    • Children and dentistry
    • The top 10 tips for a Patient Journey Champion
    • The Smile Check
    • The Great Christmas Holiday Debate
    • The Smile Check for hygienists
    • The end of treatment letter
    • Promises and expectations
    • The Patient Journey – starting from scratch
    • The Welcome Pack letter – to existing patients
    • Reactivating dormant patients
    • Letter to transfer maintenance away from the principal
    • The Top 10 FAQ’s at reception

Chris Barrow’s week of Twitters

admin | December 21, 2009
  • busy morning at my desk before driving to London this afternoon #
  • Pizza in Paddington with my son Alex before I drive him home for Christmas. A great conversation about life, the universe and everything. #
  • Transport son from London to Altrincham, pick up new bike in Barnsley, attend working dinner in Manchester, visit Old Trafford tonight! #
  • off to bed knowing that I have enjoyed a great day – and feeling quite homesick for Manchester this evening – just loved being here tonight #
  • Liverpool this morning – Starbucks as usual – looking forward to a good coaching day #
  • Checking in for my Ryanair flight to Dublin. Setting my expectations at "low"! #
  • Airport closed, aircraft on runway surrounded by emergency services #
  • My flight has landed in Liverpool so we are now waiting for a coach – long night ahead! #
  • And now we are told that the flight is coming to pick us up. Out through passport control and back thru security we go #
  • back at the departure gate but we have lost over half the passengers in the airport somewhere – creeping chaos… #
  • latest news from Dublin airport we site – my flight expected at 00:45 #
  • Queueing now to board a flight. 2 hours late now but bus ride avoided. #
  • If they try and sell me a scratch card I WILL kill somebody #
  • Arrives Dublin 0;45 and a 10 minute walk to baggage pick up. Next stage is cab to hotel #
  • Arrives hotel and presses shirt at 01:30. 07:00 shuttle bus back to airport to pick up hire car. Note to self – why am I doing this? #
  • Andso, after 4 hours sleep, our intrepid adventurer returns to his journey… #
  • Sat on shuttle bus listening to 2 pilots comparing their scariest landings. They seem to have a long list. #
  • Educational day in Dublin and now a long drive to Co Fermanagh. Homesick this evening. #
  • @marionryan probably the same drunken Russian that flew my helicopter from Khatmandhu into the mountains in 1998 in reply to marionryan #
  • arrives safely in Eniskillen – knackered and happy with a good day. Food, drink, bath, bed. #
  • the water is cold – I don't want a cold shower #
  • Belfast City – late flight to Manchester, there to meet my lovely lady – that's the right way to end a demanding week and a long journey #
  • Groundhog evening – flight delayed 35 minutes – and counting…. #
  • Well at least we are now boarding! #
  • Quote of the day: "what % of the day do you consider yourself to be perfect?" #
  • Question to stewardess, "which Terminal do we land at?" answer given "Terminal free" that's what she said.. #
  • @Azimuthdental it must be love. Glad to hear you had a good day Kevin #
  • I'm thinking too many of my days this year have started at 05:00 and ended at 22:30. Roll on 2010 #
  • Saturday shopping in Manchester with my two favourite girls – and off to see Avatar in iMax 3D this afternoon – very excited #
  • Discussing Brendan Cole, Annie tells me that she wouldn't want sex with someone that athletic. Thanks #
  • Rosso with Ash and Grace Latter. 21:00 United team join us for their Xmas bash. 22:00 surprise cabaret is The Stereophonics. #
  • Just arrived home after an 8 hour journey. Glass of wine and a Domies to follow. #

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Favourite dental web sites

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Favourite hotels

  • Four Seasons, Hampshire
  • Hilton London Tower Bridge
  • Hotel La Cour Des Augustins – Geneva
  • Lough Erne
  • Melia White House – Regents Park, London
  • Perantzada – Ithaca, Greece
  • Rockliffe Hall
  • The Anchor at Lower Froyle
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  • Thorpe Park – Leeds

Favourite sites - other businesses

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Other training, consultancy and coaching services for dentists

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Personal Favourites

  • Box of Crayons – Michael Bungay Stanier
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  • Mr Grumpy
  • My essential personal assistant
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Professional Favourites

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Recent Posts

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Recent comments

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