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Chris | November 13, 2009Just gone up at Liverpool’s Moorfield Station
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- Finance
- How do you set rates of pay?
- The cost of cancellations and FTA’s for hygiene appointments
- The cost of cancelled appointments
- The fourth step in gaining financial control of your practice and your life – profit and cash flow
- The first steps in gaining financial control of your practice and your life – The spreadsheet
- The third step in gaining financial control of your practice and your life – associate profitability
- The second step in gaining financial control of your practice and your life – professional budgets
- The fifth step in gaining control of your practice and your life – “what if” games
- Business and Clinical
- Marketing
- The Top 6 rules for developing Strategic Alliance Partnerships
- What do to about a gappy appointment book
- Asking for patient referrals
- Encouraging recommendations from patients
- Grading patients in rural communities
- Great dental web sites
- Employee benefits dentistry – a pre-approach letter
- Employee benefits dentistry – a proposal
- Dental marketing examples
- Draft letter to potential Strategic Alliance partners – VIP client evening
- Team Building
- The role of the hygienist
- The 9 ‘ates of building a championship support team
- The top 10 tips for employing your next practice manager
- The Age of the Dental Therapist
- Interview questions
- Perfect Job Adverts
- The Business Manager job description
- Draft associate contract
- Business manager recruitment letter
- The Dental Business Manager – specification
- Keeping Track of Absences
- Operational Control
- Customer Service
- Conflict Resolution – dealing with difficult patients
- Children and dentistry
- The top 10 tips for a Patient Journey Champion
- The Smile Check
- The Great Christmas Holiday Debate
- The Smile Check for hygienists
- The end of treatment letter
- Promises and expectations
- The Patient Journey – starting from scratch
- The Welcome Pack letter – to existing patients
- Reactivating dormant patients
- Letter to transfer maintenance away from the principal
- The Top 10 FAQ’s at reception
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Favourite blogs by dentists
- Alex Jones – Penistone Dental Care
- Chris O'Connor
- David Cunningham – Spring Grove Clinic
- David Horobin – Chapel Road Orthodontics
- James Hamill – Blueapple Dental
- John Chao – Alhambra Dental (USA)
- Marcus Spry – Fresh Dental Care
- Mark Hughes – Harley Street Dental Studio
- Megan Hatfield – Wetherby Orthodontics
- Nadim Majid – Lifestyle Dental
- Ollie and Darsh
- Rhod and Emma John – Absolute Dental
- Richard Charon – St Mary's House
- Richie Fretwell – Guidepost Dental
- SDS Occlusion Blog
- The Dental Team
- The team at Absolute Dental
Favourite dental web sites
- Absolute Dental – Devon
- Aesthetics
- Aqua Dental Spa
- Ashby Dental
- Ben Pearson Dentistry
- Blueapple Dental
- Bow Lane Dental – London City
- Chapel Road Orthodontics – Bexleyheath
- College Street Dental Practice
- Elmsleigh House Dental Clinic
- Endo61
- Fresh Dental Care
- Harley Street Dental Studio
- Jeremy Isaac – Port Talbot
- Linden Dental Centre – Basingstoke
- Maple House Orthodontics
- Nothing But The Tooth
- Ollie and Darsh
- Penistone Dental Care
- Quality Orthodontics – Solihull
- S10 Dental
- Smile Essentials – Leicester
- Spring Grove Clinic – Glasgow
- Ten Dental – Clapham
- Thaxted Dental Centre
- The Courtyard Clinic
- The Courtyard Huddersfield
- The Orthodontic Centre – Cardiff
- The Orthodontic Centre – Doncaster
- The Smile Lounge
- The Smile Spa
- Wetherby Orthodontics
Favourite hotels
Favourite sites - other businesses
Other training, consultancy and coaching services for dentists
- Absolute Training
- Base Creative
- Blue Horizons
- Cathy Johnson Design
- Dental Design
- Dental Design and Planning Consultants
- Dental Focus Web Design
- Designer Dental
- Fooco – video on your website
- Martyn Amsel
- Meredith Marketing
- Mystery Patient
- Nationwide Dental Construction Ltd
- Stephen Hudson BDS, MFGDP, DRDP
- Suzy's Suite
- The Dentistry Business
Personal Favourites
- Box of Crayons – Michael Bungay Stanier
- Bridge 2 Aid Tanzania
- Curry Leaves
- Kimberly Black – my technology guru
- Manchester United Football Club
- Michael Myerscough – my personal coach
- Mr Grumpy
- My essential personal assistant
- Oliver Sweeney
- Seth Godin’s blog
- The Coolhunter
- Wired Magazine
- XE Currency Convertor
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Planned books:
- The Siege Of Krishnapur by J.G. Farrell
- 1415 – Henry V\’s Year of Glory by Ian Mortimer
- drood by dan simmonds
Current books:
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Drive by Daniel H Pink
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solar by Ian mcewan
Recent books:
- linchpin by seth godin
- The City by China Mieville
- The museum of innocence by
- The Rapture by Liz Jensen
- Wolf Hall by Hilary Mantel
