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Thursday at 6.00am

Chris | October 7, 2004
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Here we go again - last workshop this week in Leeds.

It has been an amazing week - very, very tiring but amazing.

1. Launched APG 2005 to the 2004 Oxford group on Monday (full of trepidation - will they like it?) and they loved it;

2. Three very busy workshops in Bristol, Coventry and Leeds (today) - the Q4 workshop on marketing and balance has been extremely well received - as has the 2005 Dental Business School, APG and a small price increase for new clients in 2005;

3. We launched our first major e-programme - The Get Your Year in Gear Programme and the response has been overwhelmingly good in the first 48 hours;

4. Discussing some operational changes in the business and set to inform you in the day or two;

5. Introduced Dr Simon Hocken as a Dental Mentor Coach for 2005 - a giant leap for this committed solo-preneur - somebody coaching my mature clients next year, when I am not there!

As always, none of this would be possible without the foundation of a good team. Jen and Tina in North America, looking after the clients and ensuring the smooth operation of “the back office” - Barbara on tour with me this week, driving endless miles across Britain and making sure that I am free to focus on delivery, while she fixes the poor customer service we endure at most hotels.

I am falling a little behind with emails and will catch up over the next few days - more than ever, I am committed to finding myself a driver for 2005, so that instead of wasting time I can use the travel time to stay up to date.

I consider myself very blessed this morning, with clients, team and friends.

Hiyo Silver - away!

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